Refund & Returns Policy
Thank you for shopping with North Kings Buckles N Trim. We take pride in the quality of our products and your satisfaction is important to us. If you are not completely satisfied with your purchase, we’re here to help.
Returns
You may return most new, unused items within 30 days of delivery for a full refund or exchange. Items must be in their original condition, unused, and in the original packaging.
Non-returnable items include:
- Custom or personalized items
- Sale or clearance items
- Items showing signs of wear or use
How to Return an Item
- Email us at [email protected] with your order number and reason for return.
- We’ll provide you with return instructions and a mailing address.
- Once we receive and inspect your item, we’ll process your refund or exchange.
Refunds
Refunds are issued to your original payment method within 3–5 business days after your return is received and approved. Please allow additional time for your bank or credit card company to post the refund to your account.
Shipping Costs
Return shipping costs are the responsibility of the customer unless the return is due to our error (such as receiving a wrong or defective item).
Damaged or Defective Items
If an item arrives damaged or defective, please contact us within 7 days of delivery with photos of the item and packaging. We’ll replace it or issue a full refund.
Contact Us
If you have any questions about our refund and returns policy, please reach out to us at:
Email: [email protected]
Business Name: North Kings Buckles N Trim